This policy describes how we collect, store and use personal data. While also keeping it safe.
In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information.
All the information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.
How we obtain data
When you visit our website, this is by using cookies in your web browser.
When filling out a contact form/subscription on our website.
When creating an account with us.
When making a purchase.
What data do we collect?
When placing an order with us, we request some personal information from you to complete the purchase. This includes:
Name (first and last)
Email and Delivery address
Financial information (bank account and payment card details)
We also use third party apps to obtain technical data (Google analytics)
How do we use your data?
We use the information you have provided up to process your order. If there is any reason we are unable to process your order we will use your contact information to get in touch and discuss the issue.
Information collected via cookies from the website and google is used to analyse visitors. For reasons such as where they have come from, how long they spend on the website and what they do while being on the website. This data is used to improve your future experience on the website.
Who do we share the data with?
We may have to share your personal data with the trusted parties set out below.
If you fill out a contact form or mailing list your email will be to our contact list which is on Ascend by WIX. Your email may be added to the list if you complete an order. You will be able to unsubscribe to the emails at any time.
Your telephone and delivery address may be passed on to our delivery couriers.
Google, Facebook, Instagram to show any products that you may be interested in while you were on our website.
How long do we keep your data?
We will keep your data only for as long as required by us, including to support a claim or defence in court. At a maximum of six years we will remove your data unless you have agreed to our marketing previously.
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit a website that uses them. They allow information gathered on one web page to be stored until it is needed for use at a later date. They are commonly used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered.
To track how your use our website
To record whether you have seen specific messages we display on our website.
To keep you signed in to our website